Category Archives: Executive communication

Influencing investment decisions through the CEO’s language

One of the pieces certainly worth sharing from my summer reading list is a recent study by researchers from Tulane University that looks at the relationship between a CEO’s language (more precisely word choice) in earnings calls and investor attitude / investment decisions stock performance.

A Letter from a CEO to his Investor… that Killed his Career

Klaus Kleinfeld, former CEO of German industry giant Siemens, resigned from his position as CEO of Arconic a specialty metals producer spun-off of aluminum producer Alcoa Inc. Kleinfeld resigned after a letter that he had written to Paul Singer, founder of $33 billion hedge fund Elliott Management. Elliott owns a 13 percent stake in Arconic and had launched a campaign to oust… Read More »

The Impact of Leadership on Reputation

I recently came across an interesting conversation at the Reputation Institute about the role of leadership in reputation management (and development). The starting point for this is that RI estimates that roughly 2/3 of a company’s reputation is determined by company factors rather than product factors (And on a side note: RI also has found that the impact… Read More »

World Leaders on Facebook

Do you still remember President Obama’s first Facebook post as @POTUS on 9 November 2015? “This is a place where we can have real conversations about the most important issues facing our country – a place where you can hear directly from me, and share your own thoughts and stories.” The Obama @POTUS page, including its 3.9 million… Read More »

Private equity pioneer gives lessons in investor relations

Henry Kravis, founder of private equity giant KKR gave Bloomberg a remarkable interview, looking back at 40 years in the investment business. The interview has a view fascinating insights into investment decisions and interaction with investor relations efforts. “I compare their responses to the dot-com period around 2000. Back then I’d ask, ‘What’s your strategy?’ and people would… Read More »

Key to persuasive public speaking

Allison Shapira, trainer and coach for public speaking, wrote an excellent piece on HBR.org on how to speak more persuasively in public. And the key is not necessarily a well written speech but it is rather the way that you speak and use your voice. Her 4 top tips: Start with the right posture Breathe deeply Speak “on the… Read More »

Designing an official apology – when companies have to admit mistakes

Okay – summer vacation is over and we better get back to work! And I’ll start right a way with a note on the best piece of writing on I have read this summer – one that certainly provides some inspiration for the upcoming textbook updates of “Introduction to Corporate Communication”. The Harvard Business Review in its September issue… Read More »